Brand Knots

Terms & Conditions

The following Terms and Conditions of Service apply to all products and services provided by Brand Knots Ltd. and, in the event of any dispute, are governed by the laws of Brentwood County. These Terms and Conditions form the basis of the business relationship between Brand Knots Ltd. and the “Client”/Customer.

BY USING OUR WEBSITE, YOU AGREE TO THE FOLLOWING TERMS AND CONDITIONS

Please read these Terms and Conditions carefully before accessing or using our website. By accessing or using any part of this site, you agree to be bound by these Terms and Conditions. If you do not agree with any part of these terms, you may not access the website or use any of our services. These Terms and Conditions apply to all users, including browsers, vendors, customers, merchants, and/or contributors of content.

Bindingness of Terms and Conditions

All services provided by Brand Knots Ltd. are rendered with the understanding that the Client/Customer has read and agreed to these Terms and Conditions. These terms will be shared with Clients who engage Brand Knots Ltd.’s services, and Clients must accept them before any work begins.

Acceptance of Terms and Quotation

Placing an order for design or any other services from Brand Knots Ltd., either through our website, email, verbal agreement, or in writing, implies that the Client/Customer has read, understood, and accepted these Terms and Conditions. Before commencing any project, Brand Knots Ltd. will provide a written estimate or quotation. The Client’s acceptance of this quotation, verbally or in writing, constitutes an agreement to comply with these Terms and Conditions.

COPYRIGHT, OWNERSHIP, AND TRADEMARKS

By supplying images, text, or any other data to Brand Knots Ltd., the Client/Customer grants permission to use these materials in the design project as needed. Any artwork, images, or projects designed by Brand Knots Ltd. will remain the property of Brand Knots Ltd., unless otherwise agreed in writing. In cases where a design is rejected or canceled by the Client, the project remains the property of Brand Knots Ltd., and unauthorized use of these materials will lead to legal action.

Brand Knots Ltd. reserves the right to:

  • Use work produced for the Client in its portfolio, both online and offline.
  • Add the Client to its client list.
  • Use the Client’s work for promotional purposes, including design competitions and exhibitions.

PROHIBITION OF UNAUTHORIZED USE

The Client/Customer is prohibited from using any artwork or designs created by Brand Knots Ltd. prior to full payment. Unauthorized use of any design will result in legal action.

NOTICE AND TAKE DOWN

If Brand Knots Ltd. finds its designs or materials being used without permission on any platform, it will issue a take-down notice, requiring removal within 24 hours. Failure to comply will result in legal action.

ALTERATIONS

Once final files are delivered, any changes or modifications requested by the Client will incur an additional fee. Brand Knots Ltd. is not responsible for errors or disputes arising from Client-provided information. Any modifications made by third parties after the delivery of the final design will not be the responsibility of Brand Knots Ltd.

LICENSING

Any design, idea, or artwork created by Brand Knots Ltd. is licensed for one-time use by the Client and cannot be modified, redistributed, or reused without written consent from Brand Knots Ltd.

RIGHT TO REFUSE

Brand Knots Ltd. reserves the right to refuse any project or request that it deems inappropriate, immoral, offensive, or illegal. This includes but is not limited to:
  • Requests that involve obscene, hateful, or illegal content.
  • Projects that violate our ethical standards or involve content that conflicts with the values of Brand Knots Ltd.
  • Situations where the Client/Customer is abusive, offensive, or makes disrespectful remarks toward our team members or representatives.

In the event that a Client/Customer engages in such behavior, Brand Knots Ltd. may terminate the project without further notice, and any deposits or payments made will be non-refundable.

Brand Knots Ltd. also reserves the right to remove from its portfolio any work associated with a Client that has engaged in offensive or disrespectful behavior.

PAYMENT TERMS

Clients will receive an invoice and approval form after placing an order. Payments can be made via online transfer or credit card. Brand Knots Ltd. will not release any designs or projects until full payment has been made.

CANCELATION & REFUND POLICY

Brand Knots Ltd.’s refund policy allows for a 50% refund on any canceled project, provided the cancellation occurs after the first concept but before any alterations. Refunds will take up to 7 business days to process. If the project has been completed, the Client must pay the remaining balance within 7 business days, or the project may be canceled, incurring additional costs for reinstatement.

INDEMNITY

The Client/Customer will indemnify Brand Knots Ltd. against any claims resulting from the use of copyrighted materials without proper permissions. Brand Knots Ltd. will not be responsible for errors in work approved by the Client or for delays due to circumstances beyond its control.

DISCLAIMER

Brand Knots Ltd. makes no warranties, express or implied, regarding the products or services it supplies. The company will not be responsible for any damages or loss resulting from its products or services, nor will it be liable for any consequential losses.

APPLICABLE LAW

This agreement and its terms and conditions are governed by the laws of Brentwood County. Any disputes will be resolved under the jurisdiction of United Kingdom.

ARBITRATION PROVISION

In the event of any legal disputes, conflicts between Brand Knots Ltd. and the Client/Customer will be resolved through arbitration. Any arbitration award may be entered in a court with appropriate jurisdiction.

EXTENT OF TERMS AND CONDITIONS

These Terms and Conditions cover all contracts entered into by Brand Knots Ltd. for services related to design, branding, illustration, and media. Changes to these Terms can be made without notice unless specifically agreed upon by the Client and Brand Knots Ltd.

ACKNOWLEDGMENT OF FULL UNDERSTANDING

THE CLIENT/CUSTOMER ACKNOWLEDGES THAT THEY HAVE READ, UNDERSTOOD, AND AGREED TO THESE TERMS AND CONDITIONS AND HAVE HAD THE OPPORTUNITY TO CONSULT WITH LEGAL COUNSEL BEFORE AGREEING.